FREQUENTLY ASKED QUESTIONS
ARE YOUR STONES NATURAL?
Our jewellery is made using natural stone, selected for its individual colour, pattern and character.
As natural materials, stones may contain inclusions, variations, markings and differences in translucency. These are part of the stone’s natural character and mean no two pieces will ever be exactly alike.
IS EVERY PIECE UNIQUE?
Yes. Every Circe Stones piece is individually hand-selected.
Natural variations in colour, pattern, inclusions and markings mean the piece you receive will have its own individual character.
HOW DO I CHOOSE MY BANGLE SIZE?
Our bangles are sized by their internal diameter, not wrist measurement.
Because a solid bangle has no clasp or stretch, it needs to pass over the widest part of your compressed hand.
We currently offer approximately 58–62mm internal diameters. Please refer to our Size Guide before ordering to find your best fit.
HOW DO I CHOOSE A STONE?
There are no rules.
You may choose a stone for the intention traditionally associated with it, because you’re instinctively drawn to it, or simply because you love its colour and natural patterning.
Sometimes the right piece is simply the one you keep coming back to.
WHAT DO THE STONE INTENTIONS MEAN?
For centuries, different stones have been associated with symbolic, spiritual and cultural meanings.
We include these traditional associations as part of each piece’s story and as a way to help you choose jewellery with personal intention.
They are not intended as medical, therapeutic or guaranteed claims.
HOW SHOULD I CARE FOR MY JEWELLERY?
Natural stone is beautiful, but it should be treated with care.
Avoid dropping or knocking your jewellery against hard surfaces, as natural stone can chip or fracture. Keep it away from perfumes, lotions, sunscreen and cleaning products, and remove it before showering, swimming, exercising or household cleaning.
Avoid prolonged exposure to direct sunlight and heat, as some stones may change or fade over time.
To clean, gently wipe with a soft, dry or slightly damp cloth. Store your jewellery separately in its Circe Stones pouch when not being worn.
HOW WILL MY ORDER BE PACKAGED?
Each piece is presented in a Circe Stones cotton pouch, ready to keep, store or gift.
We use considered, minimal packaging designed to protect your jewellery without unnecessary excess.
WHERE ARE YOU BASED?
Circe Stones is an Australian-based independent jewellery brand.
Each collection is personally curated, with every piece individually hand-selected before becoming part of Circe Stones.
DO YOU SHIP WITHIN AUSTRALIA?
Yes. We ship Australia-wide.
Australian shipping is complimentary on orders over $150. Shipping rates and available services for orders below this threshold are shown at checkout.
DO YOU SHIP INTERNATIONALLY?
Yes. International shipping is available to selected destinations, with rates calculated at checkout.
International customers are responsible for any applicable customs duties, taxes or import charges imposed by their destination country.
CAN I RETURN OR EXCHANGE MY ORDER?
We want you to love the piece you choose. Returns and exchanges are subject to our Returns Policy.
Please choose bangle sizing carefully before ordering, as solid stone bangles are sized differently from conventional bracelets.
Natural variations in colour, pattern and inclusions are not considered faults — they are inherent characteristics of natural stone.